Services
If your new farm business idea is about providing a service you need to plan the systems involved in delivering the service. Ask yourself:
Will the service be provided on my own premises or the customer's?
If you are delivering a service to the customer's home or business address much of your time may be tied up in travelling. This will have an impact on costs and prices. If possible, plan to cover specific areas on specific days to cut down on travelling time. If the service is provided on your premises, ensure that there is adequate access for the customer.
If you are delivering a service to the customer's home or business address much of your time may be tied up in travelling. This will have an impact on costs and prices. If possible, plan to cover specific areas on specific days to cut down on travelling time. If the service is provided on your premises, ensure that there is adequate access for the customer.
What equipment do I need to provide the service and how much will it cost?
If you can buy good quality second hand equipment it will reduce set-up costs, but you should ensure that any equipment seen by the customer gives the right image.
If you can buy good quality second hand equipment it will reduce set-up costs, but you should ensure that any equipment seen by the customer gives the right image.
What materials do I need for this service?
Identify and cost all the materials to be used in the delivery of the service - everything from computers to postage stamps. When estimating quantities allow for wastage. Try to buy directly from the manufacturer as this is usually the cheapest option.
Identify and cost all the materials to be used in the delivery of the service - everything from computers to postage stamps. When estimating quantities allow for wastage. Try to buy directly from the manufacturer as this is usually the cheapest option.
What kind of quality control or standards will I set?
Customer satisfaction is a good measure of service quality but it is also worth finding out if there are specified industry or professional standards for your service. Attaining these is a great confidence builder for yourself and your clients.
Customer satisfaction is a good measure of service quality but it is also worth finding out if there are specified industry or professional standards for your service. Attaining these is a great confidence builder for yourself and your clients.